This is the first in a series of reminders regarding rules that cause some confusion at the club.
Unplayable Ball (outside a hazard)
There are three options:
1) Stroke-and-Distance Relief
2) Back-on-the-Line Relief
3) Lateral Relief
This diagram is pretty helpful as a quick summary.
For unplayable ball in a bunker, there is a slight variation on the Back-on-the-line relief option
For a full description of the rule see the link below.
Hope this helps.
If there is any other rule you would like added to this series, just drop me an email.